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Posted: Monday, February 5, 2018 2:33 AM

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**include the following. Other duties may be assigned. * Provide special assistance to all guests and groups, immediately take care of any customer requests. * Assist employees and other departments as needed to ensure appropriate guest service. * Keep alert for "rowdy" customers and notify supervisor immediately. * Promptly correct any mechanical failure and refer those failures that you cannot fix to maintenance. * Provide legible and thorough record keeping of daily shift paperwork. Make copies of reports on copy machine. * Meticulously clean and organize all areas in Fun Quest, keep all counters and games clean. * Run and operate games and redemption machines in your assigned area. * Remain at your assigned station until relieved by supervisor or other attendant and make appropriate announcements on PA system. * Communicate with management when supplies need to be ordered. * Ability to work with interruptions and to perform multiple tasks while remaining collected in high pressure situations. * Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. **KNOWLEDGE/SKILLS/ABILITIES:** * To perform this job successfully, an individual must have a track record of performing each essential responsibility satisfactorily. Provide clear direction, instruction and guidance to guests. * Must be able to listen and respond to guest inquiries in a positive and professional manner. * Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities. * Exceptional oral and written communication skills. * Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public. *Location:* GSR&C *Age Requirement:* Must be 16 years or Over *# of openings:* 5


• Location: Reno

• Post ID: 40605737 reno is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018