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Posted: Monday, February 5, 2018 2:33 AM

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**include the following. Other duties may be assigned. * Provide special assistance to all guests and groups, immediately take care of any customer requests. * Assist employees and other departments as needed to ensure appropriate guest service. * Keep alert for "rowdy" customers and notify supervisor immediately. * Promptly correct any mechanical failure and refer those failures that you cannot fix to maintenance. * Provide legible and thorough record keeping of daily shift paperwork. Make copies of reports on copy machine. * Meticulously clean and organize all areas in Fun Quest, keep all counters and games clean. * Run and operate games and redemption machines in your assigned area. * Remain at your assigned station until relieved by supervisor or other attendant and make appropriate announcements on PA system. * Communicate with management when supplies need to be ordered. * Ability to work with interruptions and to perform multiple tasks while remaining collected in high pressure situations. * Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. **KNOWLEDGE/SKILLS/ABILITIES:** * To perform this job successfully, an individual must have a track record of performing each essential responsibility satisfactorily. Provide clear direction, instruction and guidance to guests. * Must be able to listen and respond to guest inquiries in a positive and professional manner. * Any combination of education, training, or experience listed that provides the required knowledge, skills, and abilities. * Exceptional oral and written communication skills. * Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public. *Location:* GSR&C *Age Requirement:* Must be 16 years or Over *# of openings:* 5

Source: http://www.juju.com/jad/00000000i3be84?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dcf75f90499fad8c3088e438ede98045f07e6928698f52f706


• Location: Reno

• Post ID: 40605737 reno
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